Terms & Conditions — 18jl11

01 Acceptance of Terms

These Terms and Conditions ("Terms") govern your access to and use of the 18jl11 platform, including the website at https://18jl11.net, the 18jl11 mobile application, and all related services, features, content, and products offered by 18jl11 (collectively, the "Platform").

By creating an account, accessing the Platform, or placing any wager or bet on 18jl11, you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them. If you do not agree to any part of these Terms, you must not use the Platform.

These Terms apply in addition to any game-specific rules, bonus terms, or promotional conditions that may be published on the Platform from time to time. In the event of any conflict between these Terms and any game-specific or promotional rules, these Terms shall prevail unless otherwise expressly stated.

18jl11 reserves the right to update or modify these Terms at any time. Continued use of the Platform following the publication of any changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

02 Eligibility & Age Restriction

To register and use the 18jl11 Platform, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age, in accordance with Philippine regulations governing casino-style gambling and online gaming activities.
• You must be a natural person with full legal capacity to enter into binding contracts under the laws of the Republic of the Philippines or your jurisdiction of residence.
• You must not be a resident of any jurisdiction where online gambling is prohibited or restricted by applicable law.
• You must not be a current employee, contractor, director, officer, or agent of 18jl11, nor an immediate family member of any such person.
• You must not have been previously excluded or banned from the 18jl11 Platform or any affiliated platform.

18jl11 reserves the right to request documentary proof of age and identity at any time. Failure to provide satisfactory verification documents may result in the suspension or permanent closure of your account and the forfeiture of any pending withdrawals pending investigation.

03 Account Registration

Each individual may register only one (1) account on the 18jl11 Platform. The creation of multiple accounts by the same individual — whether using different names, email addresses, payment methods, or devices — is strictly prohibited and constitutes a material breach of these Terms.

When registering, you agree to provide accurate, current, and complete information as requested in the registration form. You further agree to maintain and promptly update your account information to keep it accurate and complete at all times.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login credentials with any third party. 18jl11 will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure.

You agree to notify 18jl11 immediately if you become aware of any unauthorized use of your account or any other breach of security. 18jl11 reserves the right to require you to change your password at any time if we believe your account security has been compromised.

Account registration and use of the Platform is for personal, non-commercial use only. You may not use your 18jl11 account on behalf of any third party or for any commercial purpose without the prior written consent of 18jl11.

04 Deposits & Withdrawals

18jl11 supports a range of payment methods for deposits and withdrawals, including but not limited to GCash, PayMaya, BDO, BPI, and Metrobank. All transactions on the Platform are denominated in Philippine Peso (PHP / ₱) unless otherwise specified.

Deposits: Funds deposited into your 18jl11 account must originate from a payment method registered in your own name. 18jl11 does not accept deposits from third-party payment sources. Minimum and maximum deposit limits apply and are displayed at the time of transaction. Deposits are generally credited to your account promptly upon confirmation from the payment provider.

Withdrawals: Withdrawal requests are subject to identity verification and compliance review. 18jl11 reserves the right to request supporting documentation before processing any withdrawal. Withdrawals will be processed to the same payment method used for the original deposit where technically possible. Processing times vary by payment method and are subject to the policies of the relevant financial institution.

Withdrawal Conditions: Before a withdrawal can be processed, you must have satisfied any applicable wagering requirements associated with bonuses credited to your account. Withdrawals of bonus funds that have not met the applicable wagering requirements will not be permitted.

18jl11 reserves the right to delay, suspend, or decline any withdrawal request where there is reasonable suspicion of fraudulent activity, money laundering, or breach of these Terms. In such cases, 18jl11 may refer the matter to the relevant Philippine authorities.

05 Bonuses & Promotions

18jl11 offers various bonuses and promotional offers to eligible players from time to time, including welcome bonuses, reload bonuses, cashback offers, and event-specific promotions. All bonuses and promotions are subject to specific terms and conditions that will be published alongside each offer.

Unless otherwise stated in the applicable promotion terms, the following general conditions apply to all bonuses on 18jl11:

• Bonuses are available to eligible registered players only and may not be transferred, exchanged for cash, or applied to another account.
• Each bonus offer may only be claimed once per player, per household, per device, and per IP address, unless explicitly stated otherwise.
• Bonus funds are subject to wagering requirements before they may be withdrawn. The applicable wagering requirement will be stated in the specific promotion terms.
• 18jl11 reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice.
• Any attempt to abuse, exploit, or manipulate bonus offers — including through the use of multiple accounts, coordinated betting strategies, or other fraudulent means — will result in the forfeiture of all bonus funds and may result in permanent account closure.
• Bonuses credited in error must be reported to 18jl11 support immediately. 18jl11 reserves the right to reclaim any bonus credited in error at any time.

06 Gameplay Rules

All games available on the 18jl11 Platform — including live casino games, sports betting markets, fish shooting games, and other arcade-style games — are governed by individual game rules published within the Platform. You are responsible for familiarizing yourself with the applicable rules before participating in any game.

18jl11 uses certified Random Number Generator (RNG) technology for applicable games to ensure fair and unpredictable outcomes. Live dealer games are conducted by trained dealers in real time and are subject to the rules displayed within each game interface.

In the event of a technical malfunction, disconnection, or system error during gameplay, 18jl11 will make reasonable efforts to resolve the issue fairly. However, 18jl11 does not guarantee uninterrupted access to any game and shall not be liable for losses arising from technical interruptions beyond our reasonable control.

Bets that have been confirmed and accepted by the Platform are final and cannot be cancelled or reversed by the player, except where expressly permitted by the applicable game rules or these Terms. 18jl11 reserves the right to void any bet placed in error, placed on a suspended market, or placed in circumstances that constitute a breach of these Terms.

For sports betting, odds are subject to change up until the point at which a bet is confirmed. Once a bet is accepted at stated odds, those odds are locked in for that wager. 18jl11 reserves the right to void bets placed on events that are subsequently cancelled, postponed beyond a reasonable period, or affected by circumstances that materially alter the nature of the event.

07 Prohibited Conduct

The following conduct is strictly prohibited on the 18jl11 Platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of funds, and referral to relevant Philippine authorities:

• Registering more than one account on the Platform.
• Providing false, misleading, or fraudulent information during registration or at any other time.
• Using the Platform if you are under 21 years of age.
• Using the Platform for any unlawful purpose, including money laundering or fraud.
• Attempting to manipulate game outcomes through the use of software, bots, scripts, or any other automated means.
• Colluding with other players to gain an unfair advantage in any game.
• Exploiting software bugs, errors, or vulnerabilities in the Platform.
• Engaging in any form of bonus abuse, including the use of multiple accounts to claim the same promotion.
• Accessing the Platform from a jurisdiction where online gambling is prohibited.
• Attempting to reverse-engineer, decompile, or otherwise tamper with any part of the Platform.
• Harassing, threatening, or abusing 18jl11 staff or other players through any communication channel.

18jl11 employs fraud detection systems and reserves the right to investigate any account activity that appears suspicious. Where prohibited conduct is confirmed, 18jl11 may take any action it deems appropriate, including legal action where warranted.

08 Responsible Gaming

18jl11 is committed to promoting responsible gaming practices. We recognize that gambling can become harmful for some individuals, and we take our duty of care to players seriously. The following responsible gaming tools are available to all registered players on 18jl11:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account.
• Session Time Reminders: Receive notifications after a specified period of continuous play.
• Self-Exclusion: Temporarily or permanently exclude yourself from the Platform. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period.
• Reality Checks: Periodic on-screen notifications displaying your session duration and net gaming activity.
• Account Cooling-Off: Take a short break from the Platform for a defined period without permanent exclusion.

To activate any of these tools, please contact 18jl11 customer support or access the responsible gaming section of your account settings. 18jl11 will action all responsible gaming requests promptly and without prejudice.

If you believe you may have a gambling problem, we strongly encourage you to seek professional support. Please also refer to our dedicated Responsible Gaming page for further information and resources.

09 Intellectual Property

All content on the 18jl11 Platform — including but not limited to the 18jl11 brand name, logo, trademarks, game interfaces, graphics, text, software, and audiovisual materials — is the exclusive property of 18jl11 or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial gaming purposes in accordance with these Terms. This licence does not include the right to:

• Copy, reproduce, distribute, or publicly display any content from the Platform without prior written consent.
• Use any 18jl11 trademark, logo, or brand element in any manner that could cause confusion or imply endorsement.
• Create derivative works based on any Platform content.
• Use any data mining, scraping, or similar data extraction tools on the Platform.

Any unauthorized use of 18jl11's intellectual property is a breach of these Terms and may constitute an infringement of applicable intellectual property laws, for which 18jl11 reserves all rights and remedies.

10 Privacy & Data

18jl11 collects, processes, and stores personal data in accordance with our Privacy Policy, which forms an integral part of these Terms and is incorporated herein by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

18jl11 may be required to disclose your personal information to regulatory authorities, law enforcement agencies, or other third parties where required by applicable Philippine law or where necessary to prevent fraud, money laundering, or other illegal activity.

You have the right to access, correct, and request deletion of your personal data held by 18jl11, subject to applicable legal and regulatory retention requirements. To exercise these rights, please contact our support team.

11 Limitation of Liability

To the fullest extent permitted by applicable law, 18jl11 and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:

• Loss of winnings or profits due to technical malfunction, system error, or service interruption.
• Unauthorized access to your account resulting from your failure to maintain the security of your credentials.
• Any delay in processing deposits or withdrawals caused by third-party payment providers.
• Any loss arising from your reliance on information published on the Platform.

The Platform is provided on an "as is" and "as available" basis. 18jl11 makes no warranties, express or implied, regarding the availability, accuracy, reliability, or fitness for a particular purpose of the Platform or any content therein.

Nothing in these Terms shall limit or exclude 18jl11's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable Philippine law.

12 Account Termination

You may close your 18jl11 account at any time by contacting customer support. Upon closure, any remaining balance in your account (net of any applicable bonus funds that have not met wagering requirements) will be returned to you via your registered payment method, subject to identity verification.

18jl11 reserves the right to suspend or permanently close your account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms.
• Suspected fraudulent, illegal, or abusive activity.
• Failure to provide satisfactory identity verification documents when requested.
• Receipt of a self-exclusion request from you or a responsible gaming authority.
• Regulatory or legal requirements that necessitate account closure.

Where an account is closed due to a breach of these Terms, 18jl11 reserves the right to withhold any balance pending investigation and, where fraud or illegal activity is confirmed, to forfeit such balance and refer the matter to the appropriate Philippine authorities.

13 Disputes & Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

If you have a complaint or dispute regarding any aspect of the 18jl11 Platform, you should first contact our customer support team, who will endeavour to resolve the matter promptly and fairly. Please provide full details of your complaint, including your account username, the nature of the dispute, and any relevant transaction references.

18jl11 will acknowledge your complaint within a reasonable time and provide a substantive response as soon as practicable. We are committed to resolving all player disputes in a fair, transparent, and timely manner.

If a dispute cannot be resolved through our internal complaints process, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Republic of the Philippines.

14 Amendments to These Terms

18jl11 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, 18jl11 will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification.

Your continued use of the 18jl11 Platform following the publication of any amended Terms constitutes your acceptance of those changes. If you do not agree to the amended Terms, you must cease using the Platform and may request account closure in accordance with Section 12 of these Terms.

It is your responsibility to review these Terms periodically to stay informed of any updates. 18jl11 recommends that you check this page each time you access the Platform.

15 Contact Us

If you have any questions, concerns, or requests relating to these Terms & Conditions, please contact the 18jl11 support team. Our customer support is available 24 hours a day, 7 days a week.

For responsible gaming support requests, including self-exclusion and deposit limit adjustments, please indicate the nature of your request clearly when contacting support so that it can be prioritized and actioned promptly.